Xcel Energy Assistance

Energy Outreach Colorado, the organization that provides utility bill assistance, is currently out of Xcel Energy funding.

In an attempt to assist households with past-due Xcel Energy bills during August and September, EOC has partnered with Xcel Energy to assess household eligibility for the Percent of Income Payment Plan (PIPP).

Interested households can request an eligibility determination through EOC’s website.

Energy Outreach Colorado will follow up with an email confirming receipt of the application (usually the week prior to submitting). Xcel Energy will send a letter in the mail if your household is eligible for PIPP. 

Households can also call Xcel Energy Customer Service at 800-895-4999 to set up a payment arrangement.

We’re also here to help in other ways, including: 

Notice: Xcel Energy Assistance Temporarily Paused

If you do not meet the requirements, please call 2-1-1 or visit 211 Colorado, a multilingual service connecting people to vital resources across the state.